A BIG thank you to Fantasy Flight Games

If you ever played the "designer" or "strategy" board games, you probably heard about FFG or Fantasy Fligh Games. It is one of the biggest board game companies out there, always delivering high quality products, amazing artwork and overall great Ameritrash games.

But few days ago, FFG surprised me in a very positive manner!
As you might know, recently I moved from UK to US. Because of shipping costs, I sold most of my boardgaming library, and only shipped my favorites and some small games. 
Well, my favorite game up to date is Arkham Horror - a cthulhu inspired cooperative game, just oozing with theme and giving it's players (or at least me) great immersion. I love it so much, that I started making a custom case for it and all of it's expansions out of a 1920 suitcase (something that I will write about in more detail, once I will have a chance to finish it). So I shipped the secured suitcase with almost all the components (and this game has a lot of components).


Because I had all the cardboard counters stored in the original box, I have put them in a Ziploc bag and put it in a different, cardboard box. Long story short, the shipping company managed to rip this box and lose all my counters.
So I contacted FFG if there is a any chance I can buy only the counters for the game and expansions I have. This is what they came back with:
"We are more than happy to help you with your request and will send the requested replacement at no cost to you."

Wow! Just to be clear - this is a lot of counters. Counters that people on ebay charge good money for replacements. 

Thank you Fantasy Flight, you are sure that I will go out of my way now, to support your company.